As a courtesy to other guests and your spa therapist, if you must cancel or reschedule an appointment, we require that you give at least 24 hours notice.
Cancellations made with less than 24 hours of your appointment start time will be charged a $10 fee.
'No-shows' will be charged 50% of the total value of the scheduled appointment.
Appointments made the within 24 hours of the appointment time are considered confirmed to which the cancellation policy does apply. You will not be charged at the time of booking however a valid card is required to reserve your appointment.
Please arrive 10 minutes prior to your appointment time to receive the fully allotted time for your service. If you are running late, a phone call or text is always appreciated. Your arrival time will determine the length of your treatment time, which will end as scheduled so that the next guest will not be inconvenienced.
To maintain a peaceful atmosphere, we ask that you turn your cell phone to vibrate and keep conversations to a whisper. Please do not leave children unattended. The spa is free from pets and smoking for the comfort and consideration of all guests. Thank you!
During Your Visit
To get the most out of your treatment, communicate with your therapist. Your comfort and enjoyment are most important to us, so let us know if you have concerns about the temperature of your treatment room, music volume or other issues.